Step 1 Wash your hands thoroughly before cleansing your face. Use a headband to secure hair away from the face. 洗臉前先將雙手徹底洗淨。戴上頭帶固定頭髮，以免妨礙的臉部。
Step 2 Splash lukewarm water on your face. 以溫水打溼臉龐。
Step 3 Apply the cleanser with your fingertips or a facial sponge, using gentle circular massaging strokes and moving upward on the face. 以指腹或洗臉海綿抹上潔顏產品，並由下往上用輕柔畫圈的動作按摩臉部。
Step 4 Rinse with lukewarm water. Don't forget to rinse cleanser from the hairline. 以溫水沖淨。別忘了沖乾淨髮際線沾附的潔顏產品。
Step 5 Gently blot off excess water with a soft, clean towel. Do not scrub or drag towel across skin. 使用柔軟的乾淨毛巾，輕輕按乾臉上殘留的水分。不能以摩擦或拉扯皮膚的方式擦臉。
Step 6 Follow immediately with a toner and a moisturizer appropriate for your skin type to seal in surface moisture and offer nourishment when skin is receptive. 接者馬上使用適合自己膚質的化妝水和保濕產品，才能鎖住皮膚表層的水分，幫皮膚在最容易吸收的狀態下補充滋養成分。
Operator: Good evening, Mr. Norman. How may I assist you? Guest: Are you heating my room? It's too hot in here, and I can't lower the temperature. Operator: Could you check the control box? Please press the "OFF" button in the cooling and heating section on the control panel. Guest: I already did that, but it made no difference. Operator: In that case, how about turning on the air conditioner? Guest: Where is the remote control? I can't find it. Operator: Have you checked on the bedside table? Guest: Yes, I did. But there was only one for TV. Operator: You use that for everything in the room. You'll find buttons for the air conditioner at the bottom of it. Guest: Ah, there it is. Thank you.